At ICS we offer a full range of debt recovery services, including:
- Consumer & Commercial Recoveries (No Collection – No Fee Basis).
- Account rehabilitation.
- Tracing capabilities.
- Bespoke telephone IVR capabilities providing a seamless customer journey.
- Customer web portal functionality including online chat.
- Realtime client reporting allowing access online 24/7/365.
We have gained our reputation in the industry because our staff are trained to the highest standards, in the relevant areas of expertise. We offer nationwide coverage and our proven and unique recovery process means that we have industry leading collection rates.
Using market leading collections systems we are able to offer a fully customised service tailored to individual client needs. All can be tailored to match your own branding should you require.
As we don’t charge you fees if we don’t collect, we are highly incentivised to collect on your outstanding accounts.
We simply charge commissionable rates which are agreed prior on monies collected.